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10 Reasons Why eBay Sucks for Sellers


Yes, I started my entrepreneurship career on eBay. My business was selling other peoples items and then taking a commission. I enjoyed making nice commissions and was even interview on television. I loved eBay then. Now I don’t. Here are 10 reasons why I think eBay sucks for sellers. I’m not the only one who hates eBay, so many people have eBay problems.


1. Illegitimate feedback

If a buyer gives you a negtive feedback for no reason, you can’t remove it. There goes your entire reputation and sometimes your entire business.

2. Annoying rules

For example in the last 12 hours of an auction you can’t change images. A potential buyer emailed me to notify me that I had put the wrong picture on the auction page.  There was no bid but because there were only 10 hours left,  I couldn’t change the picture, and what do you know, no sale.

3. Bogus buyers

No more negative feedback for bogus buyers, meaning that buyers who don’t pay for their winning bids cannot be penalized by the seller. This too destroys the entire feedback system.

4. Fees

EBay’s sale commission is a good chunk plus you have to pay for every listing detail practically. Subtitle: $.50, picture: $.25, bold title: $1, etc.

5. PayPal

If you use PayPal which is very handy for eBay selling you’re going to be ripped off. They continually take more and more commissions. Plus eBay owns PayPal so you are charged 3 times, listing, commission and PayPal!

6. Refunds

Someone can buy your item using PayPal, receive the item, and then lie and say that it was not shipped. PayPal will then refund them the entire purchase amount.

8. Shipping

Everything relies on shipping. The postal service once lost a small expensive package I sold; the buyer had not pay for insurance. So I had to wait for weeks to find out what happened, and then reimburse the item from my pocket!

9. Free alternative – Craigslist

There’s just no incentive to sell on eBay when you have Craigslist. It’s 100% free, the buying market is huge, its easy, no shipping involved, door to door. What more could you ask for?

10. Terrible customer service

If you have a problem with a sale or purchase, you have to go through bots and finally days later receive a humans actual help.

* Messy interface

Every time eBay seems to update their interface and website it gets worse. No matter how many people complain the site just becomes worse.

So even though I started a successful eBay business I have moved on. If you use eBay, let me know what you think.

Alternatives to eBay:


Feel free to share your experience with eBay below.

  • Becky Ross

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  • Becky Ross

    My name is Becky Ross , I really want to testify to the good work of Dr. Ogala for what he has don for me . couple of years ago, my husband left home after we had little misunderstanding, he never returned, no phone calls, no letters, no emails and no sign of him anywhere.and at the same time My daughter got sick so ill, things were so tough for me. I had lost hope, 2 years ago, i met a psychic, he said he would help me, i give him a try but all to no nothing happened, i lost hope completely, my daughter’s situation got worse each day. Last month, i saw a posting concerning the good works of the Spiritual professional(Dr. Ogala), i told the great man my problem and he told me that there is nothing to be worry about for me contacting him all my problem is savol .. He asked me to provide the spiriual materials needed to cast the spells and of cost which i did (Bring Lover back, Healing spell and Career spells). In a matter of weeks, my husband called me and told me he was sorry and that he wants to come back to me and that he would explain everything when he comes back, three days later, i got a call from the new job i apple for with an Real Estate company, right now, my daughter’s is finally healed. I want to thanks DR. Ogala,for what he has don for me and my family. you can contact him via email: Holyspellcast@gmail.com or Holyspellcast@yahoo.com his web site http://holyspellcast.webs.com his the solution to all problem i no you are going to be the next to shera your testsimony to people you can call the great man on +2348039456308……..

  • Sam Noesen

    EXACTLY what I have found. I’m done.

  • tmach

    Seriously…I am in a love-hate relationship with ebay and paypal but my last few sales have turned sour with people not paying and refusing to answer my emails requesting payment after a week to two weeks of them winning their items…I know it’s Christmas time, but if ya can’t effing pay, don’t effing bid! It’s turned this whole thing sour for me, and now it looks like I will be stuck with stock….geez…after being an ebay seller for only 6 months and now reading all these comments, this is so discouraging :( and I don’t sell garbage either. I have nice stuff! It’s really sad that people don’t want to pay for something, even though it has been used, but still in great condition. I’m not charging anywhere near regular price, and at least they aren’t paying through the ass by shopping my ebay store instead of going into some retail stores. I will give it a few more months.

  • Fran

    I have just sold an item for the first time with eBay and the buyer then lied and said it arrived damaged which cannot be true, I told the buyer I would not accept the return because I knew I was in the right but this I now have found out doesn’t matter as they refund the buyer no matter what and then I have to reimburse eBay which I plan not doing. I didn’t realise eBay owns paypal, they cannot go into your account and just take there reimbursement fee can they??

  • BrunoTa

    I hope ebay goes out of business. After nearly 15 years of using them, they ripped me off when a buyer never returned an item. I could prove it from the tracking info that the package was sent to the wrong address. Ebay doesn’t care. They stole the money out of my paypal account anyway. After this and other fiascos, I’m done after about 1500 transactions there over the years. Zero support after they do this, either. Just evil.

  • uckebay

    apparently you can buy stuff on ebay use or loose half the contents and send it back for a full refund and if you open a case with ebay you still loose…ebay says “lost or missing items… its part of doing business” well I’m not a business and my item is useless! thanks Ebay… You Suck!!!

  • Magillacutty

    Ebay sucks and has screwed me over one too many times. They rob sellers blind and then they stick it too you by making unreasonable demands “or else”.

    I left there few months ago and while searching for new places to sell and buy I found a new online marketplace site that is in the workings. It’s owned by Mark Lore who started and sold Diapers.com and Soap.com to Amazon. I signed up but they’re not up and running yet. They’re offering a 6 months free membership for people who sign up before they launch. I’m hoping that there will be a niche in this new site for me to recover my losses instigated by Ebay. It’s worth it to sign up because it doesn’t cost anything and membership will be free for 6 months to those who sign up before they officially launch. They have almost 150,000 members already and they haven’t even started up so there will be a very good customer base to begin with.

    When you click the link and get to the page, scroll down to enter your email address and you’ll get your free 6 month membership.

    https://jet.com/#/ji/cks0n

  • Torrie Nystrand

    This is a great place to sell and buy. To sell it is totally free to both post and no fees when your item sells. set up is easy, and right now there is over 200,000 members. This is a better place to sell, and it is truly totally free to list. You also get to keep ALL of you money they don’t take any!!http://www.webstore.com/

  • cojar

    I sold on Ebay for years. Sold hundreds of items. Had a feedback score of 98.3 percent. Then I had a rough week, suddenly had several picky buyers who claimed items were moldy, not as described, etc. My account was shut down as substandard a week later. My rating dropped from 98 to 90 in a single week. As a single Mom, I depended on this income. Had a lot of money tied up in inventory.

    I called Ebay and they said I could never sell on Ebay again, end of story. They did not take years of great performance into account.

  • ANNOYED AT BEST

    WHEN DID EBAY START CARGING 10%

    THEY ARE ALMOST AS BAD AS AN ACTORS AGENT

  • ebaysuxxx

    Ebay and Paypal are absolutely pathetic. 2 of the worst companies I have ever seen. That said..how can you compare Cragslist to Ebay?? You are selling to your neighborhood as opposed to millions all over the world. But yeah..suck it ebay!

  • Robyn

    Sold a guitar on ebay; personally delivered it, on my dime, to the buyer in another state; he was happy with the guitar he saw; he kept the guitar 14 days & then demanded a refund from me indicating the guitar “wasn’t as described”. Total bs. He had the guitar in his hands & saw it when I delivered it. He was happy with it when he took it & he was happy with it for the next 14 days. My listing specifically stated “NO RETURNS”. I refused to refund his money ($2500.00). He called ebay; he told them the guitar “wasn’t as described”; he failed to mention to the customer service rep the fact that I personally delivered it giving him every opportunity to back out of the deal; the ebay rep told him to ship the guitar back to me & told me to refund his money within 3 days of receiving it back. I pushed the issue up the ladder at ebay, but to no avail; they said if I didn’t issue a refund then they would issue the refund & come after my paypal account & me for the money. To top it all off, being the professionals they are, they offered to “help” me sell it again on their site, for their standard fee of course.