find medication

10 Reasons Why eBay Sucks for Sellers


Yes, I started my entrepreneurship career on eBay. My business was selling other peoples items and then taking a commission. I enjoyed making nice commissions and was even interview on television. I loved eBay then. Now I don’t. Here are 10 reasons why I think eBay sucks for sellers. I’m not the only one who hates eBay, so many people have eBay problems.


1. Illegitimate feedback

If a buyer gives you a negtive feedback for no reason, you can’t remove it. There goes your entire reputation and sometimes your entire business.

2. Annoying rules

For example in the last 12 hours of an auction you can’t change images. A potential buyer emailed me to notify me that I had put the wrong picture on the auction page.  There was no bid but because there were only 10 hours left,  I couldn’t change the picture, and what do you know, no sale.

3. Bogus buyers

No more negative feedback for bogus buyers, meaning that buyers who don’t pay for their winning bids cannot be penalized by the seller. This too destroys the entire feedback system.

4. Fees

EBay’s sale commission is a good chunk plus you have to pay for every listing detail practically. Subtitle: $.50, picture: $.25, bold title: $1, etc.

5. PayPal

If you use PayPal which is very handy for eBay selling you’re going to be ripped off. They continually take more and more commissions. Plus eBay owns PayPal so you are charged 3 times, listing, commission and PayPal!

6. Refunds

Someone can buy your item using PayPal, receive the item, and then lie and say that it was not shipped. PayPal will then refund them the entire purchase amount.

8. Shipping

Everything relies on shipping. The postal service once lost a small expensive package I sold; the buyer had not pay for insurance. So I had to wait for weeks to find out what happened, and then reimburse the item from my pocket!

9. Free alternative – Craigslist

There’s just no incentive to sell on eBay when you have Craigslist. It’s 100% free, the buying market is huge, its easy, no shipping involved, door to door. What more could you ask for?

10. Terrible customer service

If you have a problem with a sale or purchase, you have to go through bots and finally days later receive a humans actual help.

* Messy interface

Every time eBay seems to update their interface and website it gets worse. No matter how many people complain the site just becomes worse.

So even though I started a successful eBay business I have moved on. If you use eBay, let me know what you think.

Alternatives to eBay:


Feel free to share your experience with eBay below.

  • Becky Ross

    My name is Becky Ross , I really want to testify to the good work of Dr. Ogala for what he has don for me . couple of years ago, my husband left home after we had little misunderstanding, he never returned, no phone calls, no letters, no emails and no sign of him anywhere.and at the same time My daughter got sick so ill, things were so tough for me. I had lost hope, 2 years ago, i met a psychic, he said he would help me, i give him a try but all to no nothing happened, i lost hope completely, my daughter’s situation got worse each day. Last month, i saw a posting concerning the good works of the Spiritual professional(Dr. Ogala), i told the great man my problem and he told me that there is nothing to be worry about for me contacting him all my problem is savol .. He asked me to provide the spiriual materials needed to cast the spells and of cost which i did (Bring Lover back, Healing spell and Career spells). In a matter of weeks, my husband called me and told me he was sorry and that he wants to come back to me and that he would explain everything when he comes back, three days later, i got a call from the new job i apple for with an Real Estate company, right now, my daughter’s is finally healed. I want to thanks DR. Ogala,for what he has don for me and my family. you can contact him via email: Holyspellcast@gmail.com or Holyspellcast@yahoo.com his web site http://holyspellcast.webs.com his the solution to all problem i no you are going to be the next to shera your testsimony to people you can call the great man on +2348039456308..

  • Becky Ross

    My name is Becky Ross , I really want to testify to the good work of Dr. Ogala for what he has don for me . couple of years ago, my husband left home after we had little misunderstanding, he never returned, no phone calls, no letters, no emails and no sign of him anywhere.and at the same time My daughter got sick so ill, things were so tough for me. I had lost hope, 2 years ago, i met a psychic, he said he would help me, i give him a try but all to no nothing happened, i lost hope completely, my daughter’s situation got worse each day. Last month, i saw a posting concerning the good works of the Spiritual professional(Dr. Ogala), i told the great man my problem and he told me that there is nothing to be worry about for me contacting him all my problem is savol .. He asked me to provide the spiriual materials needed to cast the spells and of cost which i did (Bring Lover back, Healing spell and Career spells). In a matter of weeks, my husband called me and told me he was sorry and that he wants to come back to me and that he would explain everything when he comes back, three days later, i got a call from the new job i apple for with an Real Estate company, right now, my daughter’s is finally healed. I want to thanks DR. Ogala,for what he has don for me and my family. you can contact him via email: Holyspellcast@gmail.com or Holyspellcast@yahoo.com his web site http://holyspellcast.webs.com his the solution to all problem i no you are going to be the next to shera your testsimony to people you can call the great man on +2348039456308……..

  • Sam Noesen

    EXACTLY what I have found. I’m done.

  • tmach

    Seriously…I am in a love-hate relationship with ebay and paypal but my last few sales have turned sour with people not paying and refusing to answer my emails requesting payment after a week to two weeks of them winning their items…I know it’s Christmas time, but if ya can’t effing pay, don’t effing bid! It’s turned this whole thing sour for me, and now it looks like I will be stuck with stock….geez…after being an ebay seller for only 6 months and now reading all these comments, this is so discouraging :( and I don’t sell garbage either. I have nice stuff! It’s really sad that people don’t want to pay for something, even though it has been used, but still in great condition. I’m not charging anywhere near regular price, and at least they aren’t paying through the ass by shopping my ebay store instead of going into some retail stores. I will give it a few more months.

  • Fran

    I have just sold an item for the first time with eBay and the buyer then lied and said it arrived damaged which cannot be true, I told the buyer I would not accept the return because I knew I was in the right but this I now have found out doesn’t matter as they refund the buyer no matter what and then I have to reimburse eBay which I plan not doing. I didn’t realise eBay owns paypal, they cannot go into your account and just take there reimbursement fee can they??

  • BrunoTa

    I hope ebay goes out of business. After nearly 15 years of using them, they ripped me off when a buyer never returned an item. I could prove it from the tracking info that the package was sent to the wrong address. Ebay doesn’t care. They stole the money out of my paypal account anyway. After this and other fiascos, I’m done after about 1500 transactions there over the years. Zero support after they do this, either. Just evil.

  • uckebay

    apparently you can buy stuff on ebay use or loose half the contents and send it back for a full refund and if you open a case with ebay you still loose…ebay says “lost or missing items… its part of doing business” well I’m not a business and my item is useless! thanks Ebay… You Suck!!!

  • Magillacutty

    Ebay sucks and has screwed me over one too many times. They rob sellers blind and then they stick it too you by making unreasonable demands “or else”.

    I left there few months ago and while searching for new places to sell and buy I found a new online marketplace site that is in the workings. It’s owned by Mark Lore who started and sold Diapers.com and Soap.com to Amazon. I signed up but they’re not up and running yet. They’re offering a 6 months free membership for people who sign up before they launch. I’m hoping that there will be a niche in this new site for me to recover my losses instigated by Ebay. It’s worth it to sign up because it doesn’t cost anything and membership will be free for 6 months to those who sign up before they officially launch. They have almost 150,000 members already and they haven’t even started up so there will be a very good customer base to begin with.

    When you click the link and get to the page, scroll down to enter your email address and you’ll get your free 6 month membership.

    https://jet.com/#/ji/cks0n

  • Torrie Nystrand

    This is a great place to sell and buy. To sell it is totally free to both post and no fees when your item sells. set up is easy, and right now there is over 200,000 members. This is a better place to sell, and it is truly totally free to list. You also get to keep ALL of you money they don’t take any!!http://www.webstore.com/

    • tmach

      Hi, just to let you know, I joined webstore…so far it’s a little slow with sales, but I’m going to be slowly shifting all my items onto webstore and away from ebay…ebay’s fees have skyrocketed! I can’t do it anymore and as a fairly new seller with 100% positive rating, this is too sad! I love selling, but I want to work for myself and my customers, NOT for ebay, they’ve made their billions I’m sure of that now, those BASTARDS!

  • cojar

    I sold on Ebay for years. Sold hundreds of items. Had a feedback score of 98.3 percent. Then I had a rough week, suddenly had several picky buyers who claimed items were moldy, not as described, etc. My account was shut down as substandard a week later. My rating dropped from 98 to 90 in a single week. As a single Mom, I depended on this income. Had a lot of money tied up in inventory.

    I called Ebay and they said I could never sell on Ebay again, end of story. They did not take years of great performance into account.

  • ANNOYED AT BEST

    WHEN DID EBAY START CARGING 10%

    THEY ARE ALMOST AS BAD AS AN ACTORS AGENT

  • ebaysuxxx

    Ebay and Paypal are absolutely pathetic. 2 of the worst companies I have ever seen. That said..how can you compare Cragslist to Ebay?? You are selling to your neighborhood as opposed to millions all over the world. But yeah..suck it ebay!

  • Robyn

    Sold a guitar on ebay; personally delivered it, on my dime, to the buyer in another state; he was happy with the guitar he saw; he kept the guitar 14 days & then demanded a refund from me indicating the guitar “wasn’t as described”. Total bs. He had the guitar in his hands & saw it when I delivered it. He was happy with it when he took it & he was happy with it for the next 14 days. My listing specifically stated “NO RETURNS”. I refused to refund his money ($2500.00). He called ebay; he told them the guitar “wasn’t as described”; he failed to mention to the customer service rep the fact that I personally delivered it giving him every opportunity to back out of the deal; the ebay rep told him to ship the guitar back to me & told me to refund his money within 3 days of receiving it back. I pushed the issue up the ladder at ebay, but to no avail; they said if I didn’t issue a refund then they would issue the refund & come after my paypal account & me for the money. To top it all off, being the professionals they are, they offered to “help” me sell it again on their site, for their standard fee of course.

  • Domingo

    Not only for sellers, but also for buyers, I registered new user and filled out my legit information, and get verified, bought item, and now EBay says, sorry, you can’t buy more than 1 item?
    I just bought same item couple days ago, from same seller, both end good review, what’s wrong with you EBay.
    And couple days later, I log in, my purchased history gone, WTF.

    • tmach

      I think the reason ebay wouldn’t let you buy from the same person only a few days later is because of the seller’s settings. They might have had their settings set to limit same customers from buying more than one item from their stock, and this setting is used often to prevent zero feedback or new customers from jipping the seller by not paying. It’s not your fault, and is only a setting the seller sometimes chooses to use. Just keep on being a good paying customer, and perhaps message the seller so they can bypass that setting to let you buy from them. If you have intent to pay, and DO pay, then I’m sure they would sell to you again. As to why your purchase history would disapear, I have no idea. I’ve been a seller on ebay for only 7 months, and I’ve already seen some of my promo emails from ebay magically disapear before I’ve even had time to use the promotions!

  • 1776

    About the same as PayPal

    No customer service. Only robots. No reply to email. Phone call help is another useless option. Script kiddies have limited to no knowledge of specific issues. More generic spiels.

    If you have revenge negative feedback, good luck on having it removed.

    Email or a call to customer service is time wasted and results in high stress.

  • tmach

    I just busted my ass packing orders for 3 hours straight, then shipped them out as I do on same day of payment. I ‘made’ $250, then got bombed with a huge surprise!! Logged into Paypal, and ebay had taken their monthly fees of a total of 243.34! Well, my profit was what, LESS THAN $10! So, who AM I WORKING FOR?? I really truly enjoy the selling aspect as I used to work in retail for over 15 years, and now this is just a different way for me to continue providing products to customers but really? Ebay’s fees are out of this world! I remember only 6 months ago, getting an invoice for $40…what the hell ebay, wth?

  • Rokee

    I sold a pocket knife in an ebay auction for much less than i wanted for it but he won and i shiipped it. buyer claims wasnt what he expected hes not happy with the steal he got for it and i dont take returns never return the product. item has benn shipped and confirmed delivered but paypal will still not release the payment. i cannot make buying postage a hobby so this is my first and last experience with ebay. where else in the world do you get a full refund and still walk out the door with the shit for free ?

  • http://www.number-direct.co.uk/ Brenda

    Fees are getting ridiculous on ebay and paypal take a nice cut too, it’s like an extra income tax! Plus you can’t rely on any of the delivery companies, even DPD perpetually let me down!

  • XSClobber

    xsclobber.com has just soft-launched. It’s an online auction the way you remember. We’re looking for early adopters. Anyone who hates eBay and their long and spiralling path downward is welcome here. It’s Free too.

  • xsclobber

    The official soft-launch of the XSClobber Online Auction.

    The site is now live. xsclobber.com

    Simply put, we think, as millions of others do, that online auctions have taken a horrendous path to the dark side. They suck. They suck really bad.

    We long for the good old days when people with excess stuff in their basement could sell it to other people who think that stuff is gold and who can’t find it at a reasonable price anywhere else. Everybody wins. What could be better than that?

    For the foreseeable future we’ll be keeping the site free for everyone. We hope we’ll never have to charge anything.

    For now we just want everyone to sell and buy and be happy like they once were.

    Enough whining: XSClobber is here!

    xsclobber.com #ad

  • xsclobber

    xsclobber.com

    Hi Everyone.

    First of all let me say I was pleased to discover this group. There are quite a few.

    I got fed up with eBay years ago and refused to have anything to do with them. They made the easiest things almost impossible. The problems have been getting worse ever since.

    My pissedoffedness festered and grew over the years and a while back I decided to do something about it.

    So, after a lot of work and tweaking (still a few minor cosmetic things to deal with), a few days ago I soft-launched XSClobber.com

    It has all the features we held dear years ago without any of the nonsense.

    I’d be thrilled if anyone here wanted to be on the forefront and become the first pioneers on this retro platform. It’s FREE too. Just join up and list away.

    Hope to see you all there.

    xsclobber.com #ad

  • xsclobber

    If anyone wants to join a group of ex eBayers on Facebook here’s the link.

    https://www.facebook.com/groups/formerebaysellers2openforum/774472462635327/?ref=notif&notif_t=group_activity

  • Lynn Joyner

    I sold 2 Samsung Galaxy S5 on Ebay – one for $330 and the other for $285…I changed the item specifics within 2 minutes of the listing…and because of that, I lost a promotion that offered $100 coupon for each item if they didn’t sell for $460….I couldn’t believe it!!! I would have never sold those phones through ebay for that…I am so mad…I am closing my account period and will never look back!!!

  • http://www.poppyspugoda.info Design Dep’t

    EBAY SUCKS for buyers too, I sell more than buy but I got blatantly ripped off by a seller, ebay “owns” paypal, maybe that’s why I got screwed over. Ebay SO “sucks” that if in Truth someone steals from or rips anyone off not even in EBAY’S forum can the person mention a username. Really sucks. I’m a lot more careful now as a buyer. CAUTION: resell, don’t return! Because ebay did NOT stand by me or their Returns policy when the seller reneged.

  • TAJMICKHAL

    DO NOT EVER SELL ON EBAY – We sold a Rolex Watch – took heaps of photos – had certificate of authenticity – took photos as we packaged it for posting – buyer did not want us to deliver in person and did not want to meet with us after delivery – but said item was scratched. He then sent me photos of ANOTHER WATCH and demanded a refund. THIS IS A SCAM – they rebuild the Rolex and send you back a crap one that is no longer authentic. I opened a case with Ebay – the buyer had broken all Ebay rules – tried to do deal outside of Ebay, tried to extort a partial refund, threatened poor feedback if we didn’t refund – I opened a case – told EBAY we had all this proof that the watch was in good condition when sent – and THEY DID NOT EVEN ASK US FOR THIS INFORMATION AND JUST DECIDED THE BUYER COULD SEND BACK THE FAKE WATCH. This means we get back a watch that was worth $5,000 when we sold it – and is not worth $100. THEN the buyer tells us they will be happy with partial refund – so he’s used the Paypal guarantee to EXTORT money out of us – we had other buyers who had bid to buy and couldn’t sell to them anymore. DO NOT EVER SELL ON EBAY.

  • nkalnins

    very disappointed in ebay recently….Seller Dashboard which has me up in arms as well as the customer service. Waited 45 minutes to talk to someone only to find out they can’t correct the mistakes made on seller dashboard defects. I’ve been selling for years as a top rated seller and now due to their “defect” system (which is corrupted), my ratings are going down. I do the best for customer service and pay huge fees both through ebay and paypal. My opinion of ebay has drastically dropped to “below standard.” I will be searching for other ways to re-home my stuff.

  • Roadrunner

    I have to admit. Ebay is a piece of shit company. I have a case against me now from a prick in Honolulu. I shipped an item to him, and he hasn’t received it yet, so instead of asking me a question, about helping him find the item, this Prick takes out a case against me. Never got in touch with me about anything. Ebay being the pricks they are went and opening the case against me and put a hold on my account, took the money out of my account and said it was pending, due an investigation. Any SOB could look at the tracking number and see what was going on, but NO!! had be a total prick, and ebay helped them. As soon as this is over. EBAY can kiss my ass. I will cancel my account of 11 years. I hope they miss my money, because they will not get another fucking cent from me.

  • Roadrunner

    I forgot something. Don’t call ebay for help. I talked to a girl, that I don’t think she even knew her on name, she sent to another person, and that person sent me to another, one more time around, I said Fuck Ya’ll and I hung up. Waste of time.

  • http://www.auctionessistance.com Auction Essistance

    Post is in 2009 but nothing has changed after all these years. eBay & Paypal is actually worse than it was then. Suspending long time sellers, Paypal limiting accounts, etc…

    http://www.auctionessistance.com

  • KKYCHUNG

    Dear Sirs,

    As an Ebay Seller, I was downgraded for the # of listings because apparently I did not input / use a tracking service for my buyers’ goods in the U.S. After almost 3 months now, I had been told that my rating would be reinstated and I would be able to list mroe. I am absolutely furious to learn that my listing amount had been downgraded again because i did not use their e-service / ups for logistics to the USA. I have worked hard trying to build an ebay business but they don’t seem to have infromed or pointed out the important clauses before Ebay and i enter into a contractual agreement. it is pointless and making so little and with more “uninformed” policies are restricting me making my bread and butter. I think I might as well I a mission for the rest of my life to try to use different means legally to destroy this Ebay Inc. no matter what their value is on the NYSE. For one, paypal is a sister company of Ebay Inc. and i have reasons to believe that Paypal is the largest online payment gateway and its market share might have violated the Anti-Trust Law in the US. How that their requirement for Sellers (also in the US) to use their e-service for logistics, (any vested interest for ebay to be find out) and if this is true, would a class action suit against ebay for such practice if it can be proofed that the shipping rates are much higher than other choices, can this be a valid class action suit against Ebay for any vested compenstion not including any fine if proofing that they had violated the anti-trust law and fair business practice within the players in the online auction ecommerce. I have reason to be that Paypal had the most market share in the online payment gateway and to be frank, as a user, their exchange rates, fees are very high and consumers have no choice other than via paypal for most of the online transactions. I hope you can help and I would do any investigation in order to make any class action suit happening. Appreciate your advice.