4 Trends Small Businesses Must Not Neglect in 2011


Whether you have recently launched your business career or are a seasoned entrepreneur, capitalizing on this year’s trends and opportunities will boost your business to new levels of success and give you an edge over your competitors. While 2011 is well under way, let’s remind ourselves of 4 trends entrepreneurs and small businesses should capitalize on this year.

1. Go Mobile

If you are not familiar with Smartphones and tablets, you better look into them. While desktop sales are still 3 times higher than mobile devices according to Microsoft SEO Steve Ballmer, this trend is not going to continue. Hand held devices are getting more and more popular.

What does this mean for your business? As  time goes by, more and more people that are interested in your product are not using a computer with a big wide monitor. Instead, they are using small mobile devices. And if your site isn’t mobile compatible, you are missing out on many leads and potential customers.

So, first thing you want to do is check your site on a mobile device—a smartphone or a tablet. There are even websites online that can show you how your site looks on an iPhone or an Android phone.

There are a couple of different ways you can make your site mobile compatible. The more expensive way is to build out a new mobile site that is compatible with your current site. You will need a separate language, like HTML5, written for your site, if you want to go full on mobile and attack that market. Alternatively, you can use some programs that allow your site to remain as is, but, after a few coding modifications, certain parts of your site will now be mobile-viewable

2. Use Light Box

You have surely noticed that Google is going through a transformation as they are basically kicking all fly-by-night, poor-content and make-money-quick type of sales pages off their organic as well as paid (PPC) listings. At the same time, you are aware of the importance of collecting user data; getting an email in exchange for something of value (an ebook, a report, a guide or a coupon).

So far, businesses were collecting user data through forced opt-in pages. But, from now on it is important to take the forced opt-in off of your homepage. Google is highly against it. They want a level playing field. They want to know how long a visitor stays on your site. If you have a forced opt-in come up and you don’t allow people to access your site till you get their email, this hurts your page rank equations and kills your quality score.

Light Box, or similar programming language, serves as an effective replacement of a forced opt-in. You have most likely seen Light Box in action when you visit a site and a box comes up that is lit up and the sides go dark around it (hence its name: “light box”). In this box, you make your valued proposition of opting in, offering your free report or newsletter.

Light Box makes the opt-in process a choice for your visitor, not an obligation, and therefore it does not drive your visitors away from your site nor does it cause them to enter fake data and dirty up your list.

3. Add Facebook “Like” Feature

Facebook is where everyone goes to hang out. This social networking service is working toward building its own social search engine. They recently teamed up with Microsoft Bing to allow “Like” to be part of their algorithm. If you haven’t seen that yet, go to Facebook and comment on something, “Like” a page, and then go over to Bing and type that exact phrase in and you will possibly see your picture come up saying “you like this”.

You have to add the Facebook “thumbs up” button to your site. “Like” is an important part of how Facebook views your site. The idea is that, if a lot of people “Like” it, then it must be good.

4. Get their Zip Code

This is the number 1 thing you should be doing in 2011. Get a zip code with every email address or lead you collect. If you have a site that offers a newsletter in exchange for an email, you have to add the zip code field.

Many coupon sites and social media coupon sites are now valued at over $1 billion. Groupon is valued at over $300 billion today. Let’s say you have a list. How big is your list? 500 people? 1000? 50,000? How much valuable would your list be if you had a zip code associated with every email? Why should you ask for a zip code? Because it allows you to geographically target your visitors.

With Internet marketing going local, having a zip code attached to your list allows you to leverage local business opportunities. You could use your list to send offers to local merchants. Like Groupon, you too can give local merchants a low risk opportunity. You don’t have to ask for any money in these tough economic times, but you can share the profits.

Change your existing opt-in form and include the zip code field. You don’t want to ask for a name or address because this becomes too personal. People will not give that online. A zip code, however, is even less intrusive than an email.

Imagine calling a merchant and saying: “I have 500 people in San Diago” or “I have 5,000 people in the greater Boston area that I can send your offer to.” It’s a whole new opportunity having a zip code. Imagine having a list of 10,000 people in New York that are active online. How much is that worth? Just ask Groupon.

Let me give you an example. DiettoGo.com is a weight loss meal delivery service I am affiliated with. They deliver healthy and fresh meals in Baltimore, Philadelphia, DC Metro and San Francisco Bay area. One idea I have been working on lately is cooperating with the merchant and offering an exclusive Diet to Go coupon to people in my list that live in the above areas.

Geographic targeting is getting bigger and bigger. Have you noticed your smartphone often asks whether you want to “Turn On Location Services” or “Can We Tell Your Friends Where You Are?” All this revolves around having a lead and a zip code so that you can segregate it into a list of certain people. You can then use this list to establish a win-win-win situation where the person in your list, the merchant you cooperate with and you, all get to rip the benefits of discount group buying and social media.

What are some other big business trends going on now?

  • http://www.creditdonkey.com/tip.html Theresa Torres

    Hi Matthew,
    I think you’re right on target with the idea that businesses should capitalize on going mobile. More and more apps are being created to be more compatible with Smartphones and tablets and it wouldn’t be wise to be left behind.
    Getting your lead’s zip code is a new one for me but with the way you presented the advantages, I can see the huge potential in doing it.
    Just one thing I would like to add is Google’s +1 button. Many are saying it might affect the SERP and adding it to one’s site may bring in the benefits that you get from the Like button.

    • http://www.weightlosstriumph.com Matthew

      Hi Theresa,

      thanks for bringing to my attention Google’s +1 button. Google ranks pages based on “votes” from others, and would only be expected that a page that bears the stamp of approval (+1 button) by others will be favored over others in the SE rankings. Thank you for your addition.

    • http://www.b2bdirect.net Yuliana

      Hey, Matthew I am totally agree with you and Theresa geographic target is growing every day more and more. Great tips, beside their emails getting their zip code as well, is an awesome idea!

      Thanks.

  • http://www.extremejohn.com Extreme John

    I never even really considered getting Zip Codes, I looked at the rest of the article like, “I know, OK, cool.” then that hit me and I was like… “Grrr lost opportunities.” Thank you!

    • http://www.weightlosstriumph.com Matthew

      Hi John,

      nice to see you. Yeah, getting the zip code is something the value of which I recently got to appreciate. It is a little but powerful piece of information that many bloggers are not aware of.

  • http://discountcouponsupdated.com waterpearls

    Hi Matthew,
    It is a very informative post on 4 trends entrepreneurs and small businesses that must not be neglected in 2011.You well explained the topic and we should consider all these trends to improve our businesses.

  • Coach Jennie

    Great post, Matthew! I have my opt-in on my page but not in Lightbox or any other pop-up style program. Does it make a massive difference in converting people or does the pop-up more often annoy readers?

    Also, I’ve never thought to ask for a zip code before, but it makes so much sense! For my business, if I had the zip code information, I could send targeted invites when I’m going to be in Boston to all my peeps up there. Brilliant!

    • http://www.weightlosstriumph.com Matthew

      Hi Jennie,

      pop ups are ok in the eyes of the search engines providing that they give the “close pop up window because I don’t care about your offer” option to the visitors. So, if the pop up has the [x] button or the [close] command and people are not forced to do only one thing (i.e give their email address), your visitors see this as a less intrusive action. If your users like it, SE will like it, too.

      I am quoting from WebProNews.com:

      “a Statistical Research report from last spring claimed that pop-ups are 50% more likely to be noticed than banners, but also 100% more likely to be considered intrusive. Thus, by having pop-ups on your site, you’re increasing the effectiveness of your advertising, but you’re also hurting the reputation of your site and driving your visitors away. “

  • http://Gettingtothapaper.com/about-2 William Tha Great

    Hey Matthew,

    I have to agree with John here.

    These are great tips and they most surely are things you shouldn’t avoid if you want maximum benefit from your business.

    Going mobile is a must. Everyone and everything is shifting mobile in some way, shape, or form. These phones now a days are only getting more smarter and capable of doing more.

    Never thought about getting zip codes, so that’s something I need to invest time into. The facebook like button has really sent me a nice bit of traffic, and to think I thought it was going to be useless!

    Thanks again!

    God bless,
    William Veasley

    • http://www.weightlosstriumph.com Matthew

      Hi William,

      thank you for your comment. Indeed, going mobile and getting the zip code are two trends that should not be ignored.

  • Siddhartha Sinha

    Offcourse here Facebook could do anything, so better to have a fan page.

  • http://www.verybestsoftware.net Steven Papas

    Hey Mat, well done. It’s true that the world has totally gone online now with internet on their palm. Desktops will soon be relics of the past as more and more have tablets and smartphones as extension of their hands. So, it’s vital for an entrepreneur/modern business to have a strong online presence.

  • http://www.webuildyourblog.com Andrew @ Blogging Guide

    You made a great point here… we are already living in a very advance world where everything is going mobile and for sure we are missing a lot of opportunity if we do not make use of it.

  • http://www.integral-it.co.uk Helen @ Integral IT Support

    You may be adding the google + 1 button to that trend if it takes off. It’s looking likely

  • ObBop

    In an ever-changing, evolving “world” new technologies must be realized and adapted to.

    Poking around this impressive Web site I note that contributors, the creators, etc. trend towards the “younger side” of life.

    Great!!!!

    Strive… excel!!!

    But, always realize that with age lifestyle changes do occur, along with mind-sets, attitudes, etc.

    Currently, I believe many oldsters (and I am one within that demographic being in my, gasp… sigh… mid-50s) are tied to their desk and/or laptop computers.

    So, do not omit or disregard the “old tech” while embracing the latest and greatest whatever.

    With the ongoing nation-wide economic horrors remember that it is the “old folks” tending to have the largest amount of discretionary income!!!

    And the old folks love to spend wealth on their kids and especially grand-children.

    I believe you are more apt to reach the old folks via a “conventional” computer.

    Don’t forget the aging old folks eyes, even with visual assistance such as glasses, do not work as well as your youthful eyes so do what is needed to assist granny and gramps to read your offerings.

    Even if it is a reminder atop your first Web page that “Ctrl” and the “plus” sign” increases text size (unsure how universal that function is but it is mighty handy with my Firefox browser inside my full-size desktop electronic brain machine.

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  • http://www.ecommerceanswers.co.uk/ Malcom

    I think a typo on the ‘Get a zip code’ part, must be millions instead of billions :) . Otherwise I agree with all your points. I’ve seen many news articles on TV highlighting how web habits are moving over to the mobile phone. The only thing with collecting personal details such as zip codes, is to ensure the data is backed up securely.

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  • http://www.theuniuni.com/ Payton_vege

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