How To Act Like A Business Person


If your venture makes more money than it spends, then you have a bona fide business. That makes you a business person. As such, you need to act accordingly, but how?

Value of Time

Time is your most valuable asset. However, other people will not automatically respect it if you don’t.

Any meeting with a client shouldnt last more than an hour. A meeting with a potential client shouldn’t last more than an hour, unless you’re going to seal the deal then and there. If you spend more than an hour with a potential client, then they’ll see you as desperate, and willing to bend to their rules. You can’t give them that luxury.

Tell them up front that you have another appointment in an hour. If you forget, look at your watch before the hour ends and say that you’ll “have to leave soon.” They’ll get the clue that you need to go and wont try to prod.

Emails

Try to get everything in writing. Try to conduct all business through emails. Even though meeting face to face is better than emailing, it’s more cost efficient to just email.

Also after talking to a client, always email them after the meeting and reiterate what they said. That way there is no misunderstanding of what the meeting was about. Plus, if you forget, you’ll have a way of remembering what was it that the client wanted.

Contracts

Always have contracts ready. Always try to seal the deals then and there. Try not to let the client leave without signing, however, don’t try to be pushy about it either. Sometimes, they’ll have to think about it, and consult other people, and that’s okay. Let them have a copy of the contract so that they mull it over.

Make sure your contracts dont have spelling mistakes, it looks very unprofessional.

Business Cards

Don’t get free business cards. Man up and get 250 cards for less than $30 dollars. Try to get full color back and front. You can get your designs from Graphic River, and search for business cards.

Vocabulary

Your vocabulary should aways be positive or neutral, never negative.

“Cheap” becomes “affordable.”
“Bad” becomes “okay.”
“Slow” becomes “in a timely manner.”
“Expensive” becomes “a little pricey.”

Scheduling

You are never free. Even if you have a week of nothing going on, you still say you “may be available.” You want to seem like you’re always busy. Perception is reality. Reality is perception. Just because you’re not busy now doesn’t mean you wont be busy later.

When you’re scheduling with a client, always give them your available times. Don’t give them exact times, give them chunks of time. For example say, I’m available Monday afternoon, Tuesday evening, Wednesday morning.

Don’t ever say “I’m available ALL DAY Monday.”  Say “I’m available  after 11am on Monday” even though that means you’re available most of the day anyways. Dont ever say “I’m FREE ALL DAY Monday” either, that’s even worse. That just makes you sound desperate.

Extra Tips

  • Always Keep Composure
  • Don’t Make Business Decisions based on Emotion.
  • Stop Making Excuses for Everything. Own up to it.

How do you stay professional and act like a business person?

  • http://caxlan.com Alfredo Zuloaga

    I add
    - Try to wear accord to the place you are.
    - Be honest.

    Good post thanks.

    • Giordany

      Good points Alfredo, thanks for commenting.

  • http://www.dennisedell.com/ Dennis Edell@ Direct Sales Marketing

    I’m reminded of Bill Gates, walking in late to his first meeting with IBM, wearing sweat pants…all subjective I guess. ;-)

    • Giordany

      It works well if you’re a genius, yes. Like a Zuckerberg.

  • @christopm

    I’d never say pricey. Pricey has negative connotations and your almost giving the impression that they’re not getting value for the cost. Don’t even allude to the price being any more than one may expect. Concentrate on the value they’ll be getting. If you don’t know why your product or service is worth that much and can’t justify it then maybe it is too high.

    • Giordany

      Good points, Chris. I didn’t think of it in terms of using it with your owns prices, because I’ve never used the word myself when describing my prices. It was an example of euphemisms that are prominent in business lingo, but thanks for bringing it up.

  • http://www.lavenderuses.com Patricia@lavender oil

    I set times and say when I am available. It is times that suit me, rather than as you say ALL morning whatever day. I will say between 11am – 12 midday. If the meeting needs to go over a bit then I will decide on it.

    Some great tips here and ones we need to take note of. I agree with Chris about not saying pricey. I always explain the benefits of the products and then usually there will be no comment about the price from the customers.

    Patricia Perth Australia

    • Giordany

      You don’t want to be too strict your time slots, especially if you’re growing your business. However, if you really can’t be flexible then, yes, using exact time slots is necessary.

      As I explained to Chris above, I was just giving examples of business euphemisms.

  • http://medicalbillingandcodingschoolshq.com/ Jason Young

    I like the idea of getting business cards, but 30 bucks is kinda of expensive. Vistaprint gives you great prices on there premium business cards(don’t get the free ones). The catch is that you have to get a good promotion which fortunately they run all the time.

    • Giordany

      30 bucks for high quality cards is a deal. Back and front full color, plus gloss, priceless!

      • http://au.accomplishglobal.com jerry

        Specially if it’s designed right, and has the proper call to action. The cost of making business cards are worth it considering the leads you get from them.

        Additional points
        - don’t avoid costs that will make you money
        - time is money. don’t go cheap if it will save you time.

  • http://www.themilliontwister.com/ Cosmin Stefan

    Not trying to be a smarty-pants in here, but I noticed the article is entitled “How to ACT like a business person”
    Good read, nevertheless.

  • http://www.catalysthouse.biz Lynnea @QuickBooks Accounting Bookkeeping

    Great primer – “You are a business person, nowact accordingly!” LOL

  • http://www.webfroze.com Mukundan Srinivasan

    The vocabulary section was interesting. It would be great if u make a post completely on business vocabulary.

  • http://www.irelandsfarmcottages.com karen@ Holiday Cottages Warwickshire

    Being business minded is very hard. It is not always easy to stay business minded and always focus on doing evrythingn in the right manner.

    Furthermore however business cards are a excellent idea especially when you are out and about quite often

  • Pingback: 6 Business Person Sites